Business intelligence applications can include the following functionality: Alerts: Alerts warn end-users of distinct events (e.g. Server 1 has failed) or when current performance is not within the tolerance of expected results (e.g. Current sales call rate of 25 per hour is 32% below budget of 37). The responsible end-users are alerted through colour changes […]

Business intelligence is defined as: any information or insight that enables employees to operate or manage their organisation to greater success, through improved decision-making and enhanced strategic, tactical and operational insight. This practical definition emphasises that business intelligence: Is information or insights. Enables or empowers employees to do their job better. Its purpose is to make organisations more successful. Success is achieved […]